Собственно продавал пару ключей PGI RINGSIDE CRATE.
Пришёл платёж, но он был на удержании, начал разбираться и судя по тому что выяснил удержание было из-за того что на моём аккаунте ebay мало продаж и нет отзывов.
Дальше я отправил ключ от сета в личку покупателю и мы вроде разошлись, он оставил отзыв и я. Ночью же пришло , в котором вроде сказанно, что покупку совершили без ведома покупателя и она будет отозвана, ебей же посоветовал отменить доставку (это всё что я понял, плохо понимаю англ., переводчик не помог). Дело то в том, что доставка указывалас мгновенная и я отправлял ключ в личку покупателю. Что будет с деньгами, которые остались на удержании? Получу ли я их или вернут покупателю? Просто по факту товар уже был доставлен
Пришёл платёж, но он был на удержании, начал разбираться и судя по тому что выяснил удержание было из-за того что на моём аккаунте ebay мало продаж и нет отзывов.
До тех пор, пока у вас не появится история продаж на eBay с положительными отзывами покупателей, средства от продаж будут удерживаться на вашем счете до 3 недель; конкретный срок зависит от варианта доставки товара. Чтобы получить доступ к средствам быстрее, распечатайте этикетки доставки с сайта eBay или PayPal, загрузите сведения об отслеживании или отметьте товары на сайте eBay как отправленные. Если покупатель сообщит о проблеме, для получения денежных средств может потребоваться больше времени.
eBay listings removed - unauthorized user of buyer or bidder account
Hello *******oko_0,
We had to cancel bids and purchases on the following item(s) for the buyer, cb***4_2007, because they were made without the account owner's permission:
302****************** - PGI RINGSIDE CRATE
Please note that we're working with the account owner to prevent any additional unauthorized activity.
All associated fees have been credited to your account. In these situations, we'll credit the final value fee for removed listings won by this buyer, and also the insertion fee if it was a single-quantity listing.
- We have credited all associated fees except for the final value fee for your listing(s).
We’ve also made it easy to relist your item if it was removed. Although the item is no longer available in search listings, you will find it in the “Sold” section of My eBay. For more information, please visit:
http://pages.ebay.com/help/sell/relist.html
--Selling tip--
To help you avoid this situation in the future, consider setting a Buy It Now price and requiring buyers to make an immediate payment. For more information on immediate payments, visit:
http://pages.ebay.com/help/pay/require-immediate-payment.html
We also recommend you take the following actions if this buyer won the item:
- If you haven't received payment, don't complete the sale or send the item to the buyer.
- Don't communicate with the buyer directly.
- Verify any payments you've been notified of by logging in to your PayPal account (or other online payment service).
- If the buyer requests refunds or additional payments, don't send any money without contacting eBay first.
- If you've already sent the item, try contacting the shipping carrier to find out if you can stop shipment.
If you have any concerns or questions, click "Help & Contact" at the top of most eBay pages.
We're sorry for any inconvenience, and we thank you for your patience and cooperation.
Thanks,
eBay
Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
Hello *******oko_0,
We had to cancel bids and purchases on the following item(s) for the buyer, cb***4_2007, because they were made without the account owner's permission:
302****************** - PGI RINGSIDE CRATE
Please note that we're working with the account owner to prevent any additional unauthorized activity.
All associated fees have been credited to your account. In these situations, we'll credit the final value fee for removed listings won by this buyer, and also the insertion fee if it was a single-quantity listing.
- We have credited all associated fees except for the final value fee for your listing(s).
We’ve also made it easy to relist your item if it was removed. Although the item is no longer available in search listings, you will find it in the “Sold” section of My eBay. For more information, please visit:
http://pages.ebay.com/help/sell/relist.html
--Selling tip--
To help you avoid this situation in the future, consider setting a Buy It Now price and requiring buyers to make an immediate payment. For more information on immediate payments, visit:
http://pages.ebay.com/help/pay/require-immediate-payment.html
We also recommend you take the following actions if this buyer won the item:
- If you haven't received payment, don't complete the sale or send the item to the buyer.
- Don't communicate with the buyer directly.
- Verify any payments you've been notified of by logging in to your PayPal account (or other online payment service).
- If the buyer requests refunds or additional payments, don't send any money without contacting eBay first.
- If you've already sent the item, try contacting the shipping carrier to find out if you can stop shipment.
If you have any concerns or questions, click "Help & Contact" at the top of most eBay pages.
We're sorry for any inconvenience, and we thank you for your patience and cooperation.
Thanks,
eBay
Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
